Frequently asked questions
Everything healthcare facilities ask us about medical waste collection.
- What is medical waste?
- Medical (healthcare risk) waste is waste from healthcare activities that may be infectious or hazardous — for example sharps, contaminated dressings, pathological waste and pharmaceuticals.
- Who needs a medical waste service?
- Hospitals, GP and specialist practices, dental and veterinary clinics, laboratories, pharmacies, care homes and any facility producing healthcare risk waste.
- What medical waste does AR MediWaste collect?
- AR MediWaste collects sharps, clinical and infectious waste, pathological waste and pharmaceutical waste from healthcare facilities.
- Does AR MediWaste collect needles and syringes?
- Yes. Needles, syringes, blades and other sharps are placed in puncture-resistant sharps containers and collected on your agreed schedule.
- Does AR MediWaste collect expired medicine?
- Yes. Expired, damaged and unused medicines can be collected in dedicated pharmaceutical waste containers. Once-off collections can also be arranged.
- Which areas do you serve?
- We run weekly routes across Gauteng: Vereeniging and Vanderbijlpark (Monday), East Rand and the South (Tuesday), Sandton, Randburg and the northern suburbs (Wednesday), Pretoria, Centurion and Midrand (Thursday), and West Rand, Soweto and Lenasia (Friday).
- How much does medical waste collection cost?
- Your price depends on the number of containers per collection and how often we collect. Request a quote online for an instant monthly price. Medical waste prices include the container, collection and safe disposal of the waste.
- What is included in the monthly medical waste price?
- The monthly medical waste price includes the agreed containers, scheduled collection and safe disposal of the waste.
- How often do you collect?
- Weekly, bi-weekly or monthly — you choose. Ad-hoc collections can also be arranged.
- Do you supply the containers?
- Yes. Containers are included in your monthly price and replaced at each collection. Extra containers, biohazard tape and cable ties are available in our online shop.
- Can I arrange an extra or once-off collection?
- Yes. Ad-hoc collections can be arranged when waste volumes increase or you need a once-off service.
- What happens after I request a quote?
- You receive an online estimate for review by our team. Once the quote is approved, you can accept it online, register your business and sign your service agreement digitally.
- How long is the service agreement?
- You can choose a 6, 12, 24 or 36 month service level agreement, signed online when you accept your quote.
- How do I pay?
- We bill monthly by invoice or debit order. Invoices can also be paid online via our secure payment link.
- Can I see my collection records?
- Yes. Every customer gets an online portal with collection history and shared documents such as your signed agreement.
- How can I get a medical waste collection quote?
- Complete the online quote form with your facility details, container quantities and collection frequency, or call sales on 061 524 9421.
- How do I contact AR MediWaste?
- Sales: 061 524 9421. Customer support: 076 850 4070. Email: info@armediwaste.co.za.